Getting Started

Get Back Into Your Account

Follow these five steps to reset your password and access your dashboard.

1

Reset Your Password

Visit the Conectiv reset page. Enter your email addressnot your username — and the verification code, then click Submit.

2

Check Your Inbox

Look in your spam and inbox for an email from info@conectivglobal.com with your temporary password.

3

Sign In to Conectiv

Go to conectivglobal.com/Signin and log in with your email and temporary password.

4

Set a New Password

Click your name in the top-right corner, go to My Account, then Change Password and save.

5

Access AkashX

Go to app.akashx.com and log in with your Conectiv email and new password.

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